Selecting Our people

Making the most of the recruitment process

What we want to see from you

One of our main priorities when selecting people for roles is to make sure they will fit in with our way of doing things. That's why, when it comes to your application and every assessment and interview that follows, it is vital that you show us more than just skills, experience or qualifications. We want to see that you're an HSBC person before you join us.

Let us explain what we mean. At HSBC, we've developed three core group values and a number of leadership capabilities that we want all our employees to focus on, no matter their level in the organisation. They define how we think about business and how our people work. Our global success is built on this approach. Your goal is to demonstrate your ability to put our values into practice.

The values

HSBC people are open. We expect you to be honest and straight talking and to treat others with respect and fairness. To listen to your colleagues ideas, show genuine appreciation of their needs and collaborate effectively for the benefit of the team.

HSBC people are connected. We expect you to build relationships with customers, colleagues and the community in which you work. To empathise with others, to take care to understand the impact you have on people around you and to always act with their best interests at heart.

HSBC people are dependable. We expect you to be committed to quality in everything you do. To take accountability for the results you deliver, and always be relied on to stand up for the right course of action, even in challenging circumstances.

The leadership capabilities

HSBC people need to be able to navigate and understand our strategic and commercial direction

HSBC people need to aspire to be the best and maintain our market-leading position.

HSBC people need to be driven and act courageously to meet your goals and HSBC's.

HSBC people need to be able to mobilise and work across our diverse organisation to ensure we continue to deliver at pace.

HSBC people need to make sustainable decisions that protect our values.

How to show us you share our values and capabilities

In interviews, we'll ask you to tell us about occasions when you have demonstrated the qualities we're looking for. Start thinking now about some good examples which illustrate your openness, connectivity and dependability. Consider what you have done in the past that demonstrates our leadership capabilities, so you're well prepared for the interview. Think of one strong example for each value and capability. These don't have to be drawn from work but should be from recent situations you have faced.

Naturally, you should also show us how open, connected and dependable you are through your behaviour and communication with us throughout the recruitment process.